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COB Journals - Institutional subscriptions

Frequently asked questions
about institutional subscriptions

• My institution has a subscription to COB Journals, and access to the COB Journals Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

    1. Your institutional subscription has not yet been activated.
    2. The person who "activated" the online subscription did not register all needed IP addresses for your institution.
    3. The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server.

What should I do?

    1. Send us Feedback so we can begin to diagnose the problem.
    2. Talk to your librarian, and let them know you are having trouble.

• My library subscribes to the paper COB Journals, and I can't get access to it online. Why?

You need to purchase access to the COB Journals Online. You can do this as an individual, or recommend that your library purchases an online subscription.

• Who from my institution can access COB Journals Online?

The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to COB Journals Online.

• What is an Institution?

For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site.

• How will this work?

When someone attempts to use COB Journals Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access COB Journals Online simultaneously.

• How can I tell if my institution has subscribed to COB Journals Online?

If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

If your institution has not subscribed, or if you wish to take advantage of the additional services available to individual subscribers, you can choose to access COB Journals Online with an individual subscription.

• If our COB Journals Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

Yes, when you buy a subscription to COB Journals Online, you have access to all years of the database.

• How can I access the COB Journals Online if I am not a subscriber and I don't have access through an institutional subscription?

Without a subscription you have access to the Table of Contents, abstracts, and full text searching (but not full text viewing) at no cost and without having to register. Access to individual articles can be purchased. The year's content is made accessible at the end of each calendar year, without fee or registration. The freely accessible and searchable archive extends back to 1992.

Still have questions?
For further information, please contact the COB headquarters
Company of Biologists
Bidder Building
140 Cowley Road
Cambridge
CB4 0DL
UK
Telephone +44 (0) 1223 426164
Fax +44 (0) 1223 423353
sales{at}biologists.com

© The Company of Biologists Ltd 2009